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If you run a founder-led company or a B2B service firm, your buyers now look you up in Google and in AI answers. Your press needs to show up there too. You’ll come away knowing how to plan coverage that helps your SEO and how to tell whether it paid off.
What is digital PR?
Digital PR is public relations built for the places people now read and search, AI assistants included. The core work hasn’t changed since the days of press kits. You still earn attention from journalists, podcast hosts, and newsletter writers by giving their audience something worth reading. If you want the basics first, start with what public relations is.
What’s different is what you want from each placement. It should be easy to find, and it should tie back to your name and your website in a way search engines and AI tools can read. That’s where the audience is now. According to the Pew Research Center, 86% of U.S. adults at least sometimes get news from a smartphone, computer, or tablet, and 56% do so often.
So a digital PR strategy starts with one question. When a buyer looks you up, or asks an AI assistant who does what you do, what will they find?
Digital PR vs traditional PR
Traditional PR counted earned media by placements and estimated audience. A feature ran, the clipping went into the press book, and that was the win. The difference with digital is what happens after the story runs. A printed feature reaches its readers once. An online article gets indexed and linked, AI assistants quote it, and a buyer who searches your company two years later still finds it.
TV still works. The Dirty Cookie, one of our clients, has appeared on Shark Tank, Good Morning America, and QVC. No blog post builds recognition the way a national moment does. Digital PR asks what happens next. When viewers search the brand that night, what do they find? The answer depends on its online presence: the write-ups about it and the brand’s own site.
Most founder-led companies need both, run as one plan. To see where PR fits next to ads, email, and content, read how PR differs from marketing.
Digital PR for SEO: Links, brand mentions, and AI answers
Press coverage helps your SEO in three ways, and a good plan goes after all three.
Editorial links from trusted sites
Google has treated links from other sites as a sign of a page’s usefulness since its earliest days. When an editor links to your research or your founder’s bio because it helps their readers, that link counts for more than any directory listing. That’s digital PR link building done honestly. You publish something worth citing, and the link follows.
Brand mentions, with or without a link
Plenty of articles name a company without linking to it. Those mentions still shape your brand reputation, and they can change how AI assistants describe you. ChatGPT, Gemini, and Google’s AI Overviews build their answers from what they read about a brand across the web. We explain why AI tools weigh brand mentions on trusted sources in our post on AEO and SEO.
AI answers as a news source
People are starting to get their news from AI tools, too. The Reuters Institute’s Digital News Report 2025 found that 7% of people across its survey markets use AI chatbots for news each week, and 15% of under-25s do. Those numbers are small for now, but younger buyers already start there, and credible coverage gives those tools something to quote.
That’s why we run PR and SEO and AEO as one program. PR earns the mentions and links, and your own pages answer the questions those mentions make people ask.
What goes into a digital PR strategy
The digital PR strategies that work for small teams have five parts in common. None of them needs a big budget, but each one needs an owner and a date on the calendar.
Start with the searches you want to win
Write down 10 to 20 questions your buyers type into Google or ask an AI assistant before they hire someone like you. Every campaign should support at least one of them. That list is what ties your PR plan to your SEO strategy. If a placement won’t help buyers find you for anything on it, push it down the list.
Build pages worth linking to
Journalists need somewhere useful to send their readers. Give them a founder bio with real credentials, a page of original data, or a clear explainer on your specialty. A link to your homepage helps a little. A link to a page that answers the reader’s question helps you both, so build that page before anyone pitches a journalist.
Pick a founder point of view
Pick one or two subjects your founder knows cold, and say something specific about them. Reporters quote people who take a clear position and back it up with experience. It’s also how you build trust with buyers who have never met your founder. A founder who comments on everything ends up quoted on nothing.
Plan where each placement lives after it runs
Give every article, interview, or quote a second life on your own site. Add it to a press page and cite it in related blog posts, with a link to the original. Most teams skip this, even though it’s the step that turns one mention into search visibility that lasts.
Decide what you’ll measure before you start
Pick your numbers up front. Judging PR on gut feel after the fact is how good programs get cut too early.
Finding the outlets and journalists your buyers read
This part looks the most like old-school media outreach. Keep it small and specific: a list of 20 to 30 people whose readers include your buyers.
- Ask five recent clients which newsletters, trade publications, and podcasts they actually read.
- Search Google News for your category and note who wrote the last 10 stories.
- Ask ChatGPT and Gemini the questions on your search list and note which sources they cite.
- Read each writer’s three most recent articles before you contact them.
- Send one short note tied to their beat, with one idea and a reason it matters to their readers now.
For a service business, trade and local outlets often beat national ones, and a link from an industry newsletter tells search engines which industry you work in. Sort your list by beat and check it every quarter, because writers change publications often.
The first two lines of your note decide whether the rest gets read. Line one gives the finding, with the number in it and the people it affects. Line two offers something the writer can use before deadline, such as a methodology page, a chart, or 15 minutes with your founder. For the bookkeeping data below, it might read: “Small contractors now wait a median 52 days to get paid, 11 days longer than in 2024. Our anonymized data covers 210 firms, and our founder can talk this week.”
Digital PR campaign ideas for service businesses
A digital PR campaign for a service firm doesn’t need a stunt. These three formats run on knowledge you already have.
Data stories from your own work
Service businesses sit on useful data. A bookkeeping firm could report how many days its small-business clients wait, on average, to get paid. Reporters always need numbers they can trust, so stories built on real data get linked.
Here’s how that works, using illustrative numbers for a 12-person bookkeeping firm that keeps the books for 210 small contractors. The firm exports 24 months of its accounts receivable aging report, removes client names, and calculates the median days from invoice to payment for each quarter. The median matters, because one client who pays a year late would drag an average upward.
If the median rose from 41 days to 52, the headline is “Small contractors now wait 11 more days to get paid than in 2024.” Publish the data-driven page on your site first, with sample size, date range, and a note on method. Then offer it to the regional business journal and to contractor trade newsletters, whose readers are the ones waiting on those payments. Every writer gets a source page to link, and every link points to the same URL.
Expert commentary on news in your field
When a regulation changes or a big company in your industry makes headlines, reporters need someone who can explain what it means. Keep a short list of topics your founder can speak to, with a two-paragraph quote ready for each. Speed beats polish here, since most of these stories go up within hours.
A founder argument worth repeating
An opinion piece or a long interview built on one clear argument gives readers a reason to remember your founder’s name. It also hands AI assistants a position they can quote, with that name attached. Pick an argument you can defend with examples from your own work, and make it in every interview for a year. For a small firm, that repetition gets your name known faster than a dozen one-off quotes on unrelated topics.
What to avoid: Paid links and link schemes
Some of what gets sold as digital PR is link buying with a press release attached. Google’s spam policies call buying or selling links for ranking purposes link spam, and that includes trading money, goods, or services for links. The same policies cover press releases and guest posts sent out with keyword-stuffed anchor text.
A site caught in a link scheme can lose rankings it took years to build. Four rules keep you out of trouble.
- Never pay for a link inside an article, whatever the outlet calls the arrangement.
- Ask that any paid or sponsored placement carry a sponsored or nofollow tag on its links.
- Treat newswire press releases as announcements, and don’t count their links as SEO wins.
- Walk away from anyone who guarantees a set number of links from high “domain authority” sites. Domain authority is a third-party score, and Google doesn’t use it.
How to measure the ROI of digital PR
PR has a reputation for being hard to measure, but online you can count most of it if you check these numbers every month.
- Referral traffic from each article, which Google Analytics reports by source.
- New sites linking to you, and which of your pages they link to.
- Searches for your company name, from the Search Console Performance report filtered to queries that contain it. These often rise after strong coverage.
- AI visibility, meaning how often AI assistants name your company when asked the questions on your search list.
- Leads who mention an article, interview, or quote when they first contact you.
Track all of this in one spreadsheet, with a row for each placement. Log the date, outlet, URL, the page it links to, and whether the link is tagged nofollow or sponsored. On the first of each month, export “Top linking sites” from the Links report in Search Console and compare it with last month’s file to spot new domains. For visits, use the Traffic acquisition report in Google Analytics with session source as the dimension. A Google Alert on your company name in quotation marks will surface mentions that didn’t link, and a polite note to the writer often gets the link added.
AI visibility can move faster than most founders expect. For OrangeBag, a laundry logistics client, it went from around 16% to 49.73% in the same month. Start tracking it in month one so you have a baseline to compare against.
To work out ROI, compare what the program costs with the leads and revenue you can trace back to it. Give it at least two quarters. Links and mentions build on each other, so month two rarely tells you much.
Frequently asked questions
How can digital PR improve brand visibility online?
It puts your company’s name on sites your buyers already trust, and those sites often link back to you. Search engines read those links as a vote of confidence. AI assistants pick up the mentions when they answer questions about your category, so buyers find you in both places.
Is digital PR the same as link building?
No. Link building is any effort to get other sites to link to yours, and some of it breaks Google’s rules. Digital PR earns coverage on its merits. Links are one result, along with brand mentions, referral visits, and buyers who trust you. Good digital PR gets links, but the story comes first.
What are the best practices for optimizing press releases for search engines?
Write a headline that says plainly what happened, and put the phrase people would search in the first sentence. Host the full release on your own site, where it can rank and earn links. If you send it through a newswire, keep the links plain and tagged nofollow. Google’s spam policies treat keyword-stuffed links in distributed releases as link spam.
How do you integrate digital PR with content marketing?
Plan both from the same list of buyer questions. Your blog posts and guides answer those questions on your own site. PR puts your founder’s answers in front of new audiences, who follow the links back. Each placement should point to a page on your site that goes deeper.
Start with one story this quarter
Pick the three buyer questions that matter most to your sales, and choose one of the campaign ideas above that answers them. Build the page it will link to before you pitch a single journalist, and set up tracking that same week. That’s a digital PR strategy a small team can run and measure by spring.
If you want help planning and running it, here’s how we approach PR for founder-led companies.